Withdraw from contract here
Two short steps, and a confirmation in your inbox
Who can use this form
Any customer who bought from wstr.ro – with or without an account – can send a withdrawal statement here. You will get an email right away confirming what you sent and the date and time we received it.
For our digital editions, the 14-day right of withdrawal does not apply once delivery has begun if you expressly agreed to immediate delivery at checkout and acknowledged losing that right (GEO 34/2014, art. 16 lit. m). You can still send a statement – we will tell you within 2 working days what applies to your order. Your rights for faulty or missing content always remain. Printed books bought on Amazon are withdrawn through Amazon.
Your withdrawal statement
Your withdrawal has been received
Reference , received on . A confirmation is on its way to your inbox – keep it for your records.
Other ways to withdraw
You may also email a clear statement to contact@wstr.ro, or use the model withdrawal form below (Annex 1 to GEO 34/2014). How refunds are handled is explained in our Returns & Withdrawal policy.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
To: Imperius Software S.R.L., Str. Labirint nr. 14, bl. 10, sc. B, et. 1, ap. 8, Timișoara, jud. Timiș, Romania · contact@wstr.ro
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content (*): ……
– Ordered on (*) / received on (*): ……
– Name of consumer(s): ……
– Address of consumer(s): ……
– Signature of consumer(s) (only if this form is notified on paper): ……
– Date: ……
(*) Delete as appropriate.
Imperius Software S.R.L.
Str. Labirint nr. 14, bl. 10, sc. B, et. 1, ap. 8, Timișoara, jud. Timiș, Romania
Email: contact@wstr.ro · Telephone: +40 720 882 133