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A question about an order, a file that will not open, a story your child loved? Write to us – a real person answers.

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Questions parents ask us

How do I receive the eBook or the audiobook?

Instantly. As soon as Stripe confirms your payment, the stories appear in your library – read, listen or download any time.

Where can I buy the printed book?

The hardcover and paperback are printed and shipped by Amazon. Delivery times and returns for printed copies follow Amazon’s policies.

Can I get a refund for a digital edition?

Because digital content is delivered immediately, the 14-day right of withdrawal does not apply once you have agreed to instant delivery (GEO 34/2014, art. 16 m). If a file is faulty or you were charged twice, we fix it or refund you – see our Returns policy.

Do you offer copies for schools or libraries?

Yes – write to us with the number of readers and we will prepare a special offer.

Can I give the book as a gift?

Of course. Write to us and we will send you a gift code your loved one can redeem in their own library.