Terms & Conditions

1. Who we are

The wstr.ro online shop is operated by:

2. Acceptance of terms

By accessing wstr.ro, creating an account or placing an order, you agree to these terms. If you do not agree with any provision, please do not use the website. Continued use after publication of changes constitutes acceptance of the updated version.

3. Definitions

• Digital products · the PDF eBook, the audiobook (10 audio stories), the animated video stories and any bundle thereof, delivered electronically
• Account / Library · your personal area on wstr.ro from which purchased products are read, listened to, watched or downloaded
• Gift code · a WSTR-XXXX-XXXX-XXXX code redeemable for a digital product
• Consumer · a natural person acting outside a trade or profession (GEO 34/2014)

4. Your account

• One account per person; registration requires a valid email address, verified before first purchase access
• You are responsible for keeping your password confidential and for activity under your account
• Accounts may only be created by persons aged 18 or over
• We may suspend accounts used for fraud, abuse, or unauthorised sharing of purchased content

5. Products, prices and payment

• Prices are displayed in EUR (and, where shown, RON) and are final: Imperius Software S.R.L. is not registered for VAT, so no VAT is added
• Payment is processed by Stripe; accepted methods are shown at checkout. Card data is entered directly on Stripe’s secure systems and never reaches our servers
• An order is confirmed when the payment is confirmed; you receive an email confirmation with the order number
• Obvious pricing errors may be corrected before delivery, with the option of a full refund

6. Delivery of digital products

Delivery is instant and electronic: as soon as payment is confirmed, the product appears in your account library, where you can read the PDF, stream or download the audio chapters, and watch the video stories. No physical shipment takes place unless a printed edition is explicitly offered and ordered.

7. Right of withdrawal · digital content

Under GEO no. 34/2014 (implementing Directive 2011/83/EU), consumers normally have 14 days to withdraw from an online purchase. For digital content not supplied on a tangible medium, art. 16 lit. m) provides an exception:

Cases where we do refund – defective files, double payments, non-delivery – are described in the Returns & Withdrawal policy.

How the contract is concluded

1. You add the PDF eBook and/or the Audiobook to your basket (two editions together become the bundle at €9.99).
2. In the basket you can remove items or start again – this is how you correct any input error before ordering.
3. At checkout, signed in to your account, you accept these Terms and ask for immediate delivery (see section 7 – our digital editions are only sold with immediate delivery), then continue to Stripe’s secure payment page.
4. On Stripe’s page you can still review the total and go back; by pressing “Pay” you place your order with an obligation to pay.
5. The contract is concluded when the payment is confirmed. We then place the products in your library and send a confirmation by email, which you can keep.

The contract is concluded in English. Your order is stored in our records and in your account (Dashboard → Recent Orders); the confirmation email is your own copy. These Terms are always available on this page.

What you need to use the digital editions

• PDF eBook · one PDF file (about 14 MB, 56 pages) that opens in any PDF reader or browser on phones, tablets and computers, and can be read online in your library. No DRM; personal and family use only (section 8).
• Audiobook · 10 MP3 files (about 3½–5 minutes and 9–11 MB each, also as one ZIP), playable on any device, plus an animated film (MP4) for each story. Streaming in the library needs an internet connection; downloaded files work offline. No DRM.
• A wstr.ro account with a verified email address is needed to buy and to open your library; a current browser (Chrome, Safari, Firefox, Edge) is recommended.

8. Licence to the content

Purchasing a digital product grants you a personal, non-exclusive, non-transferable licence for private, family use: reading aloud to your children, listening together, on your own devices. You may not:

• share, publish, upload or resell the files, in whole or in part
• remove technical or copyright notices, or circumvent access protections
• use the content commercially (public performances, derivative products) without prior written consent

9. Intellectual property

The stories’ text is an original work by Giovanna, protected by Romanian Law no. 8/1996 on copyright and related rights; Imperius Software S.R.L. publishes and sells it under a written licence from the author.

Illustrations, animations and narration were created with the help of artificial-intelligence tools, then chosen, edited and arranged by the author. The narration uses the authors’ own voices, recreated with AI with their consent. Copyright protection for elements generated purely by AI may be limited; whatever their status, the files are made available to you only under the licence in section 8.

The website design and source code are protected as well. The names Editura Micul Stejar and Where Stories Take Root may not be used without written consent. Quoting short excerpts with clear attribution and a link to wstr.ro is welcome; any other reproduction requires written consent via contact@wstr.ro.

10. User conduct

When using the website you undertake not to: attack or overload the site, attempt unauthorised access to other accounts or to paid content, submit unlawful or offensive material through the contact form, impersonate others, or use the site to send spam.

11. Liability

• We make every effort to keep the site available and the files flawless, but cannot guarantee uninterrupted availability
• We are not liable for damage caused by factors outside our control (your device, network, force majeure)
• Nothing in these terms limits rights that consumers have under mandatory Romanian law, including the legal guarantee of conformity for digital content (GEO 141/2021)

12. Disputes · ANPC & SAL

We prefer to solve everything amicably – write to us first. Consumers may also address:

• ANPC – National Authority for Consumer Protection: anpc.ro · SAL (alternative dispute resolution)
• Alternative dispute resolution (SAL) – the ANPC SAL entity, details at reclamatiisal.anpc.ro. The former EU Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 (Regulation (EU) 2024/3228).

These terms are governed by Romanian law; competent courts are those at the operator’s registered office, without prejudice to mandatory consumer-protection jurisdiction rules.

13. Changes to the terms

We may update these terms for legislative, technical or commercial reasons. The current version and date appear at the top of the page; significant changes will be announced on the website. Orders are governed by the terms in force at the time of purchase.